Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you:

• Create an account (email address)
• Save videos to your library
• Extract and edit scripts
• Subscribe to our Pro plan

We automatically collect certain information about your device and how you interact with our service, including IP address, browser type, pages visited, and timestamps.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your subscription payments
• Send you technical notices and support messages
• Monitor and analyze usage patterns and trends
• Detect and prevent fraud and abuse
• Comply with legal obligations

3. Data Storage and Security

Your data is stored securely using Supabase (PostgreSQL database) with encryption at rest and in transit. We implement industry-standard security measures including:

• Row-level security (RLS) policies to prevent unauthorized data access
• Encrypted database connections (TLS/SSL)
• Regular automated backups with 7-day retention
• Secure authentication using Supabase Auth

4. Data Sharing and Third Parties

We share your information with the following third-party services:

• Supabase: Database and authentication services
• Lemon Squeezy: Payment processing (does not store full card details)
• AssemblyAI: AI transcription services (video URLs only)
• Apify: Social media content indexing (public data only)
• Sentry: Error tracking and monitoring (sanitized of PII)
• PostHog: Analytics (sanitized of PII)
• Vercel: Hosting and deployment

We do not sell or rent your personal information to third parties.

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Keep you logged in to your account
• Remember your preferences
• Analyze how you use our service
• Prevent fraud and abuse

You can control cookies through your browser settings, though some features may not work properly if you disable cookies.

6. Your Data Rights

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Update or correct your information
• Deletion: Request deletion of your account and data
• Export: Download your saved videos and scripts
• Opt-out: Unsubscribe from marketing emails

To exercise these rights, please contact us at privacy@publio.com

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our service. Your continued use of the service after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@publio.com